Discovery

Step 1

Tell us about your business.

Our clients tell us that they need their IT function to support the following business needs.

Profitability
Customer attraction and retention
Efficiency
Risk management and compliance
Attracting and retaining talent

The most asked question is – How can we leverage IT better, to support these needs?

In order to answer this question, we need to define your current state and then compare it to what is possible. We do this through our IT benchmarking process, giving us rapid insight into your business, in order to build you a robust, agile, future facing, tailor made roadmap

Analysing objectives & assessing options

Applying our business analysis process on a case-by-case basis, we systematically match your company goals to the appropriate systems, including SharePoint and Office 365. Determining the best options corresponds to our strong knowledge in a wide range of industries; SWOT analysis and key metrics allows for change developments.

Analytical stage sized appropriately

The scope and timing of your transition will be assessed. We concentrate on developing a thorough picture of what you want to achieve by delivering effective communication processes including surveys, seminars, video calls and one-to-one meetings.

Long-term focus

No matter the project timescale, the long-term vision is deliberated and in order to advise and assist strategy preparation, our experts run workshops. Strategic planning involves building a toolkit for sustainable success, based fundamentally on your objectives, values and mission. Change management is delivered through bespoke frameworks and training, so adoption of technologies and solutions is effective. We define key steps and draw on resources to track and analyse progress and maximise reward.

Real-life application

We are both technology-oriented and people-oriented, to ensure the critical aspects of planning implementation are based on a human experience, mapping user flows and analysis throughout your journey as a customer facilitates collaboration and a focus on your individual needs. Our optimum solutions are effectively based on real-life interaction.