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CAREERS

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IT Support Sheffield

We provide flexible, tailored training that puts apprentices at the centre of everything we do.

If you’re looking to enhance your digital and IT skills and learn from those who have come from industry, you’re in the right place.

We live by five key values. They guide us, shape our culture, and help us make decisions. They are who we are and how we do business.

A Workplace That Works for Everyone

Behind every great IT solution is an even greater team.

 

Meet some of the amazing people who make IT Desk what it is!

About Our Team

💡 Innovation & Creativity

  • We love fresh ideas! Whether it’s problem-solving for clients or planning our next team social, everyone’s voice matters.

🎉 Team Bonding & Socials

  • From escape rooms and summer BBQs to office Mario Kart tournaments, we believe the best teams work hard and play hard.

📚 Growth & Learning

  • Whether it’s career development programs, certifications, or knowledge-sharing sessions, we’re all about helping our team grow.

💻 Work-Life Balance

  • We know happy employees = better work, which is why we support flexible working, remote work options, and plenty of office coffee!

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The ITD Academy Perks:

Excellent customer service starts with our team, and as such have some excellent perks:

  • Company social events throughout the year (From meals out, to escape rooms and off-road driving to name a few!)

  • Private medical health care (after probation period)

  • Spill – this is on online wellbeing portal, all free (paid for by IT Desk and we don’t know if you have booked) therapy sessions in the UK online

  • Flexible working

  • Ability to work from home (after the induction period which will be office-based)

  • Modern working environment – coffee machine/games room/relaxing kitchen area.

  • Podcast room

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Apprenticeship Specifics:

The main offering of the academy is for a Level 3 Tech course age 16+.

Don't be mistaken - this apprenticeship isn't about making cups of tea for the office. It's much more than that. As an apprentice at IT Desk, you will be part of an experienced team with a dedicated mentor to help support your development, this is an opportunity where you can get involved and make a difference.

You will have the opportunity to work in our technical workshop, our service desk and get involved with some of NOC and SOC functions giving you a real taste of the IT industry.

You will be working in a fast-paced SME – one day you might be taking calls from the director of a multi-million pound empire and helping them with their emails, the next setting up a user on Microsoft Azure platform or replacing a faulty hard drive in a laptop.

While on the apprenticeship with us you will be enrolled with our training partner who deliver training courses over the term of your apprenticeship. This is in a virtual classroom environment for you to learn the theory behind IT processes. You’ll then be given plenty of opportunities to put that theory into practice in your everyday job role on the service desk.

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Interested?

Speak to us today.

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