About Us

DISCOVER OUR STORY AND VISION

Digital Acceleration.
We’re Part of IT.

At IT Desk we believe that world class technology and support should be accessible to all businesses.

As IT consultants, we serve over 100 customers, of varying sizes and requirements, across many different sectors. Technology plays a critical role for every one of these clients: it has the power to support their growth and unlock efficiencies and profitability. We see our role as enabling those improvements, delivering IT solutions that transform our client’s business.

Like the pixel in our logo: we’re a small but vital component. We’re integral to your setup. We’re part of your team.

A Workplace That Works for Everyone

Behind every great IT solution is an even greater team.

Meet some of the amazing people who make IT Desk what it is!

Meet The Team

Our Values

Commitment

From start to finish.

Care

Work in a nurturing environment.

Attentive

We listen and act.

Integrity

We are transparent, honest and accountable.

Passionate

We love what we do.

Why IT Desk?

Proactive & Reactive Support

In 2024, we achieved an average response time of 13 seconds. Most IT support providers respond anywhere between 30 seconds and 1 minute.

Not only this, 99.5% of our feedback we received was rated 4 out of 4, making this one of our best years yet!

Award Winning

Recognised by Three Best Rated as one of the 'Three Best Rated' IT Service Providers in the Rotherham area. Our feedback definitely reflects this!

Acknowledged by Barnsley & Rotherham Chamber of Commerce over the years for Excellence in Customer Service and Commitment to People Development.

Experienced & Certified

Awarded the 'Investors in People' certification, which is an industry standard that shows IT Desk as being actively committed to developing and supporting it's employees.

From apprentices to managers to solution engineers, our team of people is truly unique - often described by them as a 'family'!

Reliable & Consistent

Founded in Rotherham in 2006, we started out offering IT support to local businesses. Over the years, we've expanded to serve clients throughout the UK.

With over a decade of experience, we offer exceptional localised IT support, particularly in South Yorkshire, and specialise in assisting SMEs.

Where it all began...

IT Desk has been established since 2006, during which time, the world of technology has changed beyond recognition. Cast your minds back to 2006, the year Twitter was born, Facebook took off and 'Googling' became a recognised verb in the dictionary.

Where we are now...

The IT Desk team now have settled home in Goldthorpe, Rotherham. We have seen our customer base double in size in recent years and our team continues to grow. From just two directors, we are now a team of 15 and still growing. Our success is a testament to the dedication of this long-standing, loyal workforce. We're proud of our staff retention. We know that hard work and a commitment to providing the best IT support in the region is the foundation for growth.

Why are we so confident that we offer the best value?

We believe as an IT support provider, we have a responsibility to operate at the highest possible standard and work ahead of your IT system. We carry out preventative maintenance, looking at trends that if not noticed would lead to major faults.

Serving more than 90 businesses of varying sizes and requirements means that our clients can benefit from world class IT functions that are normally only affordable and available to larger organisations.